The Challenge: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a efficient implementation. Yet, complication, ongoing changes, and no clear support often result in a "user adoption challenge":

• Staff Uncertainty: Staff struggle to navigate new SAP tools or complete advanced transactions, leading to confusion and increased dependence on help desks.

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• Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and delays.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.


• Low ROI: The full value of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Guidance with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every user, regardless of experience level, can be productive from the outset.